Refund policy

Refund & Return Policy

Every RootedNomad piece — prints, apparel, and digital downloads — is produced specifically for you through our print-on-demand partners (Printful, Printify, Gelato, Creativehub, and Printswell) once you place your order. Because nothing is pre-made or held in stock, we're not able to accept returns or exchanges for buyer's remorse, or for items ordered in the wrong size or color. Please check the size chart and product details carefully before ordering.

Damaged, defective, or misprinted items: If your item arrives damaged, defective, or misprinted, contact us at rootednomad6@gmail.com within 30 days of the delivery date with your order number and a photo of the issue. We'll arrange a free reshipment or a full refund at no cost to you.

Digital downloads: Digital products (such as wallpaper downloads) are non-refundable once downloaded. If your download link doesn't work or the file is corrupted, contact us and we'll resolve it.

Lost packages: If tracking shows your package as lost in transit, contact us within 30 days of the expected delivery date and we'll arrange a replacement or refund.

How to reach us: Email rootednomad6@gmail.com with your order number and details. We aim to respond within 1–2 business days.